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 Complaint Information

 Queensland Independent Complaint Agencies

There are various independent complaint agencies in Queensland and across Australia that will listen to you and investigate your complaint about government departments, local councils and private organisations.

Each agency has different roles, responsibilities and powers, so it’s important you direct your concerns to the right one.

Anti-Discrimination Commission Queensland

Anti-Discrimination Commission Queensland

For complaints about:
Discrimination, sexual harassment and public vilification

 

Crime and Corruption Commission

For complaints and information about:
Public sector corruption by police, politicians, public sector officers or public officials

 

Office of the Information Commissioner

For complaints about:
Privacy issues involving State Government agencies

 

Health Ombudsman

For complaints about:
Individual registered and unregistered health practitioners, and public, private and not-for-profit health service organisations.

Queensland Ombudsman

Queensland Ombudsman

For complaints about:
Decisions of Queensland Government departments or agencies, local councils, universities or TAFEs

Commonwealth Ombudsman

Commonwealth Ombudsman

For complaints about:
Australian government agencies. e.g. those responsible for child support payments, postal services, taxation

 


 Other Independent Complaint Agencies
Financial Ombudsman Service

Financial Ombudsman
Service

For complaints about:
Financial service providers, including banks, financial planners and insurers

Office of Fair Trading Queensland

Office of Fair Trading Queensland

For complaints about:
Private businesses, consumer issues

Energy Ombudsman Queensland

Energy and Water Ombudsman Queensland

For complaints about:
Energy suppliers across Queensland and water suppliers in south east Queensland

Telecommunications Industry Ombudsman

Telecommunications Industry Ombudsman

For complaints about:
Telephone or internet providers

Superannuation Complaints Tribunal

Superannuation Complaints Tribunal

For complaints about:
Superannuation funds and Retirement Savings Accounts

Fair Workplace Ombudsman

Fair Work Ombudsman

For complaints about:
Pay and rights in the workplace

Legal Services Commission Queensland

Legal Services
Commission Queensland

For complaints about:
Lawyer conduct and legal services

Private Health Insurance Ombudsman

Private Health Insurance Ombudsman

For complaints about:
Private health funds


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